In a very competitive fields like mortgage brokering, car sales, financial planning or real estate sales, where most of the established agents have a similar level of knowledge. Clients are attracted and retained not by how much you know as the playing field is pretty level after you have been doing it for a while but by how much you care.
I tell prospective clients upfront that I want them to be comfortable dealing with me. There are many choices in this marketplace and we all have access to similar rates and lenders but what truly separates us is how we care for our clients. This is why I treat my clients how I want to be treated, and have been very fortunate to work with those I have worked with and am thankful for all their 5 star google reviews.
Today I am thankful for all the kids and their costumes who came to visit us last night, my clients and all their great reviews and the bowl full of left over halloween candy.
“Nobody cares how much you know until they know how much you care.” Theodore Roosevelt
I look forward to hearing from you in regard to your mortgage needs.
p.s.s- I should tell you that I am licensed in Nova Scotia, Ontario(M18001555) & in British Columbia(BCFSA #504098).
p.s.s.s You can download my new mortgage app here